Payment & Delivery Terms

Updated: August, 2025

1. Payment Options

We provide a variety of secure methods for completing your transactions:

  • Major credit and debit cards including Visa, Mastercard, and American Express, secured with SSL encryption
  • Cryptocurrency payments (USDT, USDC) verified via blockchain networks
  • PayPal payments with full buyer protection coverage
  • Bank transfers and ACH payments for reliable and traceable processing

Note: Cryptocurrency payments must be completed within 60 minutes of placing the order. Order processing begins once payment is confirmed, and you will receive a confirmation email.

2. Shipping & Delivery

All orders are carefully packed and shipped within 1–2 business days using trusted carriers. Delivery options include:

  • United States: Free FedEx 2-Day Express delivery
  • International: DHL Express with full tracking; shipping fees calculated at checkout

Estimated delivery times after dispatch:

  • USA: 2–3 business days
  • EU: 3–5 business days
  • Asia: 5–7 business days
  • Other regions: 7–10 business days

Delays may occur due to holidays or customs inspections.

3. Product Safety & Security

We use rigorous packaging protocols to ensure your order arrives safely:

  • Tamper-resistant packaging
  • Holographic authentication with unique identification codes
  • Electrostatic discharge protection for electronic components
  • Discreet external packaging for privacy

We recommend recording the unboxing process in case you need to file an insurance claim.

4. International Shipping Compliance

Customers outside the US are responsible for handling import duties, taxes, and compliance requirements:

  • Payment of all applicable import tariffs and taxes
  • Customs clearance fees
  • Providing accurate shipping information for customs processing
  • Submitting requested customs documentation

Packages are labeled as "Electronic Wallet" with accurate value declarations. While we assist with documentation, clearance timelines are beyond our control.

5. Tracking Your Order

Track your purchase through these options:

  • Order confirmation email after payment
  • Shipment notification with tracking number
  • Live tracking via carrier’s platform
  • Signature confirmation where required
  • Optional SMS updates on delivery progress

For detailed tracking, use the carrier’s official portal. Contact our support team for any delivery-related issues.

6. Returns & Refunds

We accept returns within 30 days for unopened products under the following conditions:

  • Items remain in original factory-sealed packaging
  • All accessories and documentation are included
  • Return shipping costs are the customer’s responsibility, unless the product is defective
  • Refunds are processed within 5–7 business days after inspection

Opened items are eligible for return only if damaged or defective during shipping.

Customer Support

For questions regarding payments, shipping, or returns, please contact us:

Address: 504 Park St, Columbus, OH 43215, USA

Email: support@Litinex.com

Business Hours: Monday–Friday, 9:00 AM – 6:00 PM EST

Response Time: Typically within one business day